When I lost all the hopes of getting a response from ibeesoft Customer Services, I had to contact the bank to file a dispute and ask them not to honour this transaction. Further edited on 07th February 2022 after seeing the response of ibeesoft on Trustpilot There has been no response from ibeesoft Customer Service after I wrote to them on 28th September 2021 and 2nd October 2021. ![]() I still await for the refund of the subscription charges of this software, while writing this review. If the file(s) cannot be recovered on a timely basis, then there is no point in keeping a paid subscription. One of the best things about the software that it actually can be used with Windows system, Mac and iPhone and without even having to download any. Also, the support team hasn't responded even after one week - such a lousy and pathetic support, who don't have time to respond to customer queries with a licensed version. On restarting the sw, the license key provided at the time of purchase couldn't be recognized, and the sw turned back to trial edition. After payment, the software did a search again and the file disappeared in the second recovery phase. Original review written in October 2021 Paid for the licensed version of Ibeesoft because I could see the file in the trial edition. If you are not satisfied with the results and havent recovered the files you want. iMyFone D-Back Hard Drive Reovery Expert Review 2.2. Our iBeesoft data recovery for mac review shows the exact same feature. ![]() The interface is intuitive and it is easy even for beginners to wrap their head around the data recovery process. Pathetic & Lousy Customer Service - Do not buy!! A Better Alternative for iBeesoft Data Recovery - iMyFone D-Back Hard Drive Recovery Expert 2.1. TL DR: iBeesoft is a potent data recovery tool that works on all kinds of file formats and can be used across storage devices. from your PC, USB devices, hard drive, memory card, digital camera and other storage devices. In reply to IBeesoft: I just gor the refund, I gather you were able to make them do it faster - thanks! As for the files, I still have nothing on that drive just so that I don't overwrite the data. iBeesoft Data Recovery is a professional, effective data recovery app to recover data due to accidental deletion, formatting drive/partition, improper operation, virus infection etc. ![]() Two weeks later still nothing, emailed them again and said mycommerce didn't send the refund, then got an email from mycommerce saying I'll see money back on next bank statement - meaning what? another month? Scams the both of them, don't buy software, only windows, microsoft and antivirus actually deserve money, the rest is out there, you just have to search. Emailed them about it and said I want a refund because the product did not recover the actual files - any free online software can recover just their image but not the actual content - so they said I'll get a refund in 3 days. Paid for one of those softwares to recover deleted files and they recovered only the name of the files, nothing was working, not photos, not word, not pdf, zero.
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